Privacy Policy

At Pics N Stories, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services, including video production, photo and videography, ad films, short films, and product shooting.

1. Information We Collect

We may collect the following types of information when you interact with our services:

  • Personal Information: Name, email address, phone number, billing details, and other contact information.
  • Project Details: Information regarding the services you are requesting (e.g., video production, photography, ad films, etc.).
  • Payment Information: Credit card details or other payment-related information to process transactions.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide you with our services, including consultation, production, editing, and delivery of media content.
  • To communicate with you about your projects and provide customer support.
  • To process payments for services rendered.
  • To improve our services by analyzing customer feedback and trends.

3. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in providing services (e.g., payment processors, cloud storage, or email service providers). These parties are required to keep your information confidential.
  • Legal Requirements: If required by law, we may disclose your personal information in response to legal processes or requests from government authorities.

5. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your personal information, subject to certain exceptions.
  • Opt-out of marketing communications by contacting us directly.

If you wish to exercise these rights, please contact us.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience and collect data about how visitors interact with our website. You can control cookie settings through your browser, but disabling cookies may affect certain functionality on our website.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us.